East Asian Medicine and Acupuncture in Frankfort, IL | Contact Us

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Insurance Information

Insurance coverage varies by plan.

Insurance policies in Illinois do not always include acupuncture. Most HMOs have no acupuncture coverage and Medicaid does not cover acupuncture. Most Union BCBS plans do have acupuncture benefits, however, there are some exceptions such as the teachers union does not include acupuncture. It’s important to check your benefits before assuming that you will have acupuncture covered.

We do not currently accept Medicare. However, we are happy to provide a superbill that you can submit to your medicare provider for reimbursement.

If your insurance doesn’t include acupuncture coverage, please note that you can use HSA/FSA funds for acupuncture with any of our acupuncturists and for herbal products & supplements.

For patients with Blue Cross Blue Shield (BCBS) PPO policies which have acupuncture coverage, we are in-network and can bill BCBS directly. If you have another insurance carrier we can provide a superbill for services after you pay for your session in clinic that you can submit for reimbursement.

If you have a BCBS PPO insurance plan, please start by confirming that your plan covers acupuncture by calling the customer service phone number on the back of your insurance card. Please note that even though we are in-Network does not mean that your specific plan covers acupuncture benefits. 

  • If you do have acupuncture benefits, please fill out the BCBS verification form below and we will send this to our billing partner to obtain the full verification and explanation of benefits,
  • You can also send us an email at [email protected] with a copy of the Front and Back of the Insurance Card and Patient’s Date of Birth.
  • You can also have us scan a copy of your Insurance Card for you when you are in the clinic. 

It can sometimes take up to one week to fully confirm benefits, so please give enough time to confirm benefits before using insurance for an appointment. Once we have confirmed your benefits, we will contact you (via phone, email or in person at your appointment) to review your benefit coverage. Until benefits are verified, patients will need to pay out of pocket for services.

If you do have acupuncture benefits, the price you pay will be determined by your insurance plan. Exact prices will be determined when we have confirmed your specific benefits. If you have not met your deductible, prices for insurance treatments may be more expensive than our usual cash rate until your deductible is met. If you have further questions about your situation, please call us at 815-693-0810.

If you have insurance through a different insurance company, we can supply you with a superbill which you may submit to your insurance after paying for your appointment. Once you meet your out of network deductible you may get some money reimbursed. It is important to note that the out of network deductible is a much higher threshold to meet than in network. You can contact your insurance company for more information about coverage and reimbursements.

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Address:
10850 W. Laraway Rd., 3W, Frankfort IL 60423

Phone:
815-693-0810 (Call or Text)

Walk-ins not available. Please schedule ahead.

Ancient Roots Acupuncture and East Asian Medicine Hours:

Mon 9 AM-1 PM

Tue 11 AM-7 PM

Wed 9 AM-1 PM

Thu 11 AM-7 PM

Fri 9 AM-2 PM

Sat 10 AM-2 PM